Terms and Conditions

TRANSFERRING A COURSE DATE

Belle Academy provide a FREE course transfer on an alternative date. We understand that situations can arise that are out of students control. We can provide a alternative date as long as it is provided in writing prior to 7 working days before the course start date. We can only transfer students if the alternative course has availability. If notice is received less than 7 days before the course start date then a £15 transfer admin fee will be charged.

NO REFUND IS PROVIDED IN EVENT OF A COURSE TRANSFER.

NO MORE THAN 1 TRANSFER IS ALLOWED. TRANSFER REQUESTS MUST BE EMAILED TO [email protected]

 

BOOKINGS

Bookings should be made on-line or via calling and speaking to a representative. A £50.00 deposit will be taken to secure your place on the course which is NON REFUNDABLE. A confirmation email will be sent once the booking has been processed by our admin team. All Belle Academy course prices listed on the website include the full cost of the course including course materials and refreshments.

 

COURSE CANCELLATION

If you wish to cancel a course then Belle Academy must be notified 14 WORKING days prior to the start date of the course by email only to [email protected] Students will receive a free course transfer if 14 working days or more notice is provided. If you do not attend a course date and give no prior notice to the academy then the course fee is still fully payable in full and no course transfer is allowed unless a special request is made. Belle Academy reserves the right to alter teachers & venues without prior notice. In the event of a Belle Academy course cancellation, a full refund of the course fee will be made but no compensation for any additional costs incurred.

 

SPECIAL REQUIREMENTS

If you have any special requirements Belle Academy will try to accommodate for you as long as we have been notified in advance by email only to [email protected]

 

COURSE INSTRUCTIONS

Course instructions are sent out to students that have paid the £50.00 deposit approx within 6 working hours of making the booking and venue details are sent 7 to 14 days before the course date. In this email you will get information on  how  to make the rest of the payment as well as any other notifications. If you have not received any course instructions before the course date then please contact Belle Academy via email to [email protected]

PLEASE BE AWARE THAT IT IS YOUR RESPONSIBILITY AS A  STUDENT TO PROVIDE ACCURATE CONTACT INFORMATION WHEN MAKING THE BOOKING, YOU SHOULD ALSO CHECK YOUR JUNK EMAIL BOX.

BELLE ACADEMY WILL NOT BE HELD RESPONSIBLE FOR STUDENTS NOT RECEIVING EMAILS INSTRUCTIONS AND REFUNDS WILL NOT BE ISSUED IN SUCH CIRCUMSTANCES.

IT IS THE STUDENTS DUTY TO MAKE SURE THEY HAVE RECEIVED ALL COURSE INFORMATION.

 

VENUES

The specific venue details are sent out in the course instructions. If you do not receive this 7 days before your course please contact us.

 

DRESS CODE

The course has no dress code but it is advised to wear comfortable clothing as most of our courses are practical.

 

 

SUPPORT

After you completing your course all students have a life time FREE support guarantee with us. Details are giving to you during your course day.

 

OBTAINING INSURANCE

In your courses and email confirmation you are giving information on insurance if your currently working in a salon please contact them about the new service you will be offering and if you’re starting your own business yearly insurance ranges from £50 to £70 per year and details of which will be giving in your training course.

 

LIABILITY & RE-TRAINING

Belle Academy does not accept any responsibility for students who fail to obtain public liability insurance. We do not accept any injury or accident to clients resulting from students following instructions they learn on courses. Belle Academy courses are practical and interactive courses made and designed for people to train and go into work places or start their business. Each course has a set criteria of hours before practicing on real clients. If at the end of your course you are not completely satisfied / comfortable with your training please either let your teacher or assistant know at the end of your course or within 7 days of your course and you can come back to the next month’s training course FREE of charge. If you don’t let us know within 7 days of your course, you can attend a refresher at a discounted rate. Free course refresher’s are valid from 3 months of original course date only. Thereafter, a fee of £149 is payable to Belle Academy if retraining within 1 year of course date. Thereafter a fee of £199 is payable for a course refresher. To attend a course refresher, the student must bring their full training kit to undertake the training course.

 

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